Privacy Policy

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information such as entity name, industry, location, email and a entity point of contact.

Customer Data will be used by Hive-IQ™ in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Hive-IQ is a processor of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and 2 remove access to a Workspace, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.

Hive-IQ™ uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, Hive-IQ™ uses Other Information:

• To provide, update, maintain and protect our Services, Websites and business. This includes use of Other Information to support delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at an Authorized User’s request.
• As required by applicable law, legal process or regulation.
• To communicate with you by responding to your requests, comments and questions. If you contact us, we may use your Other Information to respond.
• To develop and provide search, learning and productivity tools and additional features. Hive-IQ™ tries to make the Services as useful as possible for specific Workspaces and Authorized Users. For example, we may improve search functionality by using Other Information to help determine and rank the relevance of content, channels or expertise to an Authorized User, make Services suggestions based on historical use and predictive models, identify organizational trends and insights, to customize a Services experience or create new productivity features and products.
• To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about Hive-IQ™. These are marketing messages so you can control whether you receive them.
• For billing, account management and other administrative matters. Hive-IQ™ may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
• To investigate and help prevent security issues and abuse.

If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, Hive-IQ™ may use it for any business purpose. To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Customer Data.”

The information that we request will be retained by us and not used for any purpose other than this app. The app may use third party services that may collect information used to identify 3 you. We retain data for the purposes of upgrading the performance of the application. Data is maintained so long as it remains useful or remained at customer request.